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Case study

Autocar responsive website

December 2023 to April 2024

Synchronous is an app to help people to keep updated her schedules of activities and share with their family members

My role:

UX designer from conception to delivery

The problem:

Many people struggle to keep their agendas updated and organized, leading to missed appointments, forgotten commitments, and increased stress.

The goal:

Design an app to will allow users to keep updated schedules of activities among group members and thus be able to anticipate and resolve conflicts between schedules.

This project was an assignment required by Google UX Design Professional Certificate

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Understanding the user

Understanding the user

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For this project, I conducted a series of interviews with different types of users, fathers, mothers, daughters and sons of families who live together or live in separate homes.

User research: pain points

Forget dates

Time without car

Repairs expensive

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The development of a responsive website based on the results obtained in the research carried out to prepare the first project of the professional certificate, allowed me to integrate a result obtained in the usability study, with the premise raised in the user research, and offer Thus, on the website, a solution that attracts people who will later be the ones who will become loyal to the application developed in the first project.

Starting the design

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Starting the design

In the firts lo-fi prototype I made a list of the solutions that would best solve common problems, presented as services

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The primary user flow I connected the services and facilities with pages that expand the information and allow the user to choose new options to advance towards the quote request, such as the final flow objective.

Then we moved on to the mobile version, making the necessary adjustments so that the image of the three services was displayed

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The final prototype covers the complete route to schedule a service, differentiated according to the place where it will be performed.

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Accessibility considerations

Accessibility considerations

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Provided access to users who are vision impaired through adding alt text to images for screen readers

Used icons to help make navigation easier and can be understood by everyone

Used detailed imagery for cars, parts and tools to help all users better understand the designs

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Takeaways

Takeaways

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I learned that many of these products could be created from existing applications such as Google Calendar in this case. The challenge is in the design and development of a communication layer with the focus of the problem to be solved, between people and the existing application.

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